News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in National

Virgin Galactic spaceship crashes during test flight

virgin

A passenger spaceship being developed by Richard Branson’s Virgin Galactic has crashed.

in National

Making headlines this week

AP15711298271

A look back on some of the biggest newsmakers this week.

in Black Friday, Lifestyle, National

Walmart ups ante on holiday shopping

walmart

Starting Saturday, Walmart will do whatever it takes to rope in holiday shoppers however they want to buy.

in National

Gas drops below $3 for first time in 4 years

gas

Prices at the pump are plunging, thanks mainly to falling oil prices.

in Black Friday, National

U.S. consumers are feeling good

consumers2

Consumer sentiment rose in October to its highest level since in more than seven years.