News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in National, World

American aid workers released from hospital, cleared of Ebola

brantly

Two Americans who just weeks ago were gravely ill with Ebola have been cleared of the virus.

in Local

Exit 18 On-Ramp To Stay Closed For Now

highway

It could be another six-to-eight weeks before exit 18 northbound is opened again.

in Local

Dozens Indicted In Insurance Scam

money mountain

The Northwestern DA has indicted 38 people for insurance fraud.

in National

National Guard withdraws from Missouri

michaelbrown

Tensions have eased after sometimes violent protests were staged nightly since police killed an unarmed black teenager.

in Local

State To Purchase Rail Line

train tracks

The state is planning to purchase nearly 50 miles of railroad track between Northfield and Springfield.